Our vault facilities are accessible 24 hours a day, 7 days a week, 365 days a year. To maintain our high security standards, a prior appointment is required for identity verification and escorted access by our specialized security personnel.
Yes, all deposits are automatically insured up to CHF 250,000. Higher insurance limits can be arranged upon request to suit your specific needs. Our insurance partners are leading Swiss providers with specialized policies for high-security asset storage.
Our emergency protocols guarantee access for authorized individuals even during technical outages. We maintain fully redundant systems, emergency power supplies, and mechanical override procedures. A security officer is permanently on-site, and our alarm center is monitored 24/7.
Yes, you may register up to 5 authorized individuals per vault. Each person receives unique biometric credentials and undergoes a comprehensive security screening. For corporate clients, we offer advanced access management systems with tiered authorization levels.
Absolute discretion is our core principle. Our facility features private access zones with separate entrances to ensure complete anonymity. We do not maintain digital inventory lists—all access logs are physically secured, encrypted, and accessible only to authorized security management.
Access can be securely restored through a multi-stage identity verification process. This procedure typically takes 24-48 hours and requires your personal presence with official government identification and pre-verified security questions. We highly recommend designating an emergency contact.
Yes, we are fully compliant with the Swiss Federal Act on Data Protection (FADP) and the European GDPR. Our systems meet the most stringent international privacy standards. We conduct regular independent audits, employ a dedicated data protection officer, and use end-to-end encrypted communication for all client interactions.
You can store virtually any physical asset of value, including documents, jewelry, precious metals, fine art, rare collections, and mission-critical business records. Prohibited items include illegal goods, weapons, explosives, and hazardous substances. A detailed list of permitted items is provided during your initial consultation.
Yes, we provide specialized climate-controlled vaults designed to museum standards: constant temperature (18-22°C), optimal humidity (45-55%), UV-filtered lighting, and vibration-dampened environments. These vaults are ideal for paintings, sculptures, historical manuscripts, and high-value artifacts.
Our standard contract term is 12 months, with a notice period of 3 months prior to the end of the term. Bespoke terms are available for corporate clients. Cancellations must be submitted in writing via registered mail. Upon termination, we ensure a secure and comprehensive handover of all stored assets.
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